The 2025 Medicare Advantage star ratings reveal a decline for major insurers like UnitedHealth and Humana, with Humana experiencing the largest drop at 0.74 stars. In contrast, insurtechs like Clover Health and Alignment Healthcare saw significant improvements, with Clover achieving a 4-star rating for its PPO offering. As open enrollment approaches, Humana is contesting its scores, while UnitedHealth is pursuing legal action over a call center issue.
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